Shipping policy

PROCESSING TIME:

The time we need to prepare an order for shipping varies. In most circumstances we will be able to ship out orders within 2-3 business days.

SHIPPING TIMES:

5-7 business days after 48-72 hour processing time.

We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the carrier. Once the package is scanned by the carrier I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.

However, we always want to make sure you receive the order that you paid for so please contact us at support@oldgermantoncandle.com if you ever have any concerns with the status of your order.